Get in touch

Have a question? We're here to help. Real humans respond to every message.

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Other ways to reach us

Email support

support@shopsignal.app

We respond within one business day

Help center

Check our FAQ for quick answers

Common questions answered

Feature requests

Have an idea? We'd love to hear it

Many features came from user feedback

For agencies and partners

If you're a Shopify agency interested in recommending ShopSignal to clients, reach out about our partner program.

partners@shopsignal.app →

Response time commitment

We respond to all support requests within one business day. Priority support customers (Growth and Scale plans) typically receive responses within a few hours.